Trouble at City Zoo Case Study Essay - 3708 Words

Table of Contents Executive Summary 2 Introduction 3 Inventory of facts/findings 3 Organization’s Background 4 Statement of Problems 5 Analysis of Causes 6 Theory Application 8 Proposed Solution(s) 9 Recommendations/Suggestions for Future 13 Conclusion 15 Works cited 16 Team Charter 17 Swot, Mind map, Rational Decision Making Model and Brainstorm 20 Executive Summary This paper reviews and analyzes three main issues with the first one being leadership. Other sub-issues involve lack of vision, coercive leadership style, using taxpayer’s money for personal benefit and irresponsible top management. The organizational structure, mixed communication, and no clear indication to who to report to is the second. The third†¦show more content†¦Our goal is to help the New Executive Director Emma Breslin restore community trust, help boost employee morale by creating unity and establishing a team environment by developing a strategic plan. Inventory of facts/findings Leadership was the main issue within the city zoo with its coercive power William (Bill) Lau, as one of the boards meeting minutes showed that the board discussed â€Å"open warfare† between mangers; backbiting and rude behaviour during meetings †¦ which signifies major leadership issues. Everything seems to be in complete chaos minutes also reported that â€Å"working with Bill is experienced by some as difficult, intimidating, or scary.† Another major problem is the City Zoo’s organizational structure when referring to it Xavier Tolson, a human resource consultant said â€Å"I do not believe I have ever seen a department as dysfunctional†. Organization’s Background The City Zoo is a private non-profitable, volunteer and professional service organization, started in 1905 when â€Å"Samantha Fresaer donated a hedgehog to the city park† when it was run by the City itself, until the year 1982 the ownership has been transferred to the Zoological Society. Ever since the City Zoological Society took over the leadership the local economy increased and the zoo made almost 8% in local economy for each tax dollar itShow MoreRelatedAdvantages Of Keeping Animals In Zoos1087 Words   |  5 PagesKeeping Animals in Zoos Not Justifiable A debate that has recently been brought into focus in the public eye is that of whether wild animals should be kept in aquariums, zoos, and other wildlife sanctuaries. Recent tragedies, like the one at Sea World in Orlando, Florida, where a trainer was dragged to her death by a whale, has increased continued scrutiny on the needs of wildlife and how captivity hinders their physical and psychological well-being. 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